Dino Direct (dinodirect.com) took my money but didn't ship product.
On Dec.1, 2010 I ordered a SLB DSE601 Super Electronic Cigarette Pipe and paid a total of $46.99 (with PayPal) for it.
I never received the product. On Dec. 29, 2010 I was told it was on back order but that was the last communication from them. On Dec.
31, 2010 I faxed them a letter stating my problem but received no reply. They have my money, I don't have their product. All I want is the product. They list no phone number except a fax #.
They don't respond to any query, be it fax, email or live chat.Customer service sucks big time.