Dino Direct - sells shoody goods (www.dinodirect.com) order No 692P0311672-DD

7 of 45 DinoDirect reviews

On 9th Otober I ordered (No 692P0311672-DD) extension tubes for macro photography at a total cost of USD 68.37 from Dinodirect a hongkong based online company and paid with my Citibank Mastercard

When the goods arrived I found that though it was claimed that it works with autofocus zoom lenses, it would not work. Even with prime lenses it would not work. Fitting the extender tube to lens was also difficult and risked breaking the lens

In short a lousy product. When i complained, they first wanted a photo graph. I sent this. Then they wanted a video. I sent this. Then they send me a link to a forum, in which lots of customers had complained and yielded no useful info. When I insisted on replacement they have offered me USD 10 gift voucher to be used against future purchase

Beginning of the year I bought a smart watch which cost around 50 USD. It conked out after 3 weeks. I complained and the same procedure was followed. Photo wanted, then video wanted etc. What for ? to prove a product had conked out? In the end they offered me a vouched for usd 10 also

As can be seen this company specializes in shoddy goods. They do not replace of give refunds.

I wish to make potential customers aware.

I can provide email trail with their customer service etc

Regards

A.George

This review is a subjective opinion of a user.
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More Review Details

Additional Fees
Exchange, Refund and Cancellation Policy
Turnaround Time
Discounts and Special Offers
Diversity of Products or Services

  • What I liked
      No items
  • What I disliked
    • Lousy

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
$100
Product or service
Macro Photography Extension Tube
Review category
Appliances and Electronics
review #747162 by

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